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   Concierge Rewards and Website Use Terms and Conditions


  • Every time you purchase Concierge Gold Service Extras, you will be entitled to access Concierge Rewards, which you can redeem on a range of products, offers and discounts.
  • To be eligible to claim Concierge Rewards from your date of purchase, you must provide a valid email address and a valid mobile telephone number to The Good Guys when you add Concierge Gold Service Extras to your purchase.
  • Concierge Rewards come in the form of member benefits including; Store Credits, exclusive member offers, invitations to member only events, exclusive opportunities to review products from The Good Guys. Access to a range of discounts on items such as gift cards, movie tickets, sporting events and more from a range of well-known brands and exclusive rewards and giveaways on Facebook.
  • You can purchase Concierge Gold Service Extras in store or online within 14 days of the date you purchase your product.
  • You have 12 months to access your Concierge Rewards from your date of purchase.
  • These rewards can only be claimed by the person registered as the purchaser of the product.
  • Full Terms and Conditions for each individual reward are available online or you can contact the Concierge Team on 1300 765 988 Monday to Saturday 9am-6pm AET.
  • The Terms and Conditions of Concierge are subject to change without notice. Further information about Concierge benefits can be found at: thegoodguys.com.au/concierge 


         Concierge Rewards and Website Use Terms and Conditions

  • Every time you purchase Concierge Gold Service Extras, you will be entitled to receive Concierge Rewards, which come in the form of member benefits including; Store Credits, exclusive member offers, invitations to member only events, exclusive opportunities to review products from The Good Guys. Access to a range of discounts on items such as gift cards, movie tickets, sporting events and more from a range of well-known brands and exclusive rewards and giveaways on Facebook.
  • To be eligible to claim Concierge Rewards from your date of purchase, please provide a valid email address and a valid mobile telephone number to The Good Guys when you add Concierge Gold Service Extras to Your purchase.
  • You have 12months to access Your Concierge Rewards from Your date of purchase.
  • These rewards can only be claimed by the person registered as the purchaser of the product.

  • Full terms and conditions for each individual reward are available online or you can contact the Concierge Team on 1300 765 988, Monday to Saturday 9am-6pm AET.
  • The Terms and Conditions of Concierge are subject to change without notice. Further information about Concierge benefits can be found at: thegoodguys.com.au/concierge

     Ongoing Membership and Website Use Terms and Conditions

     Read more about the Ongoing Membership and Website Use Terms and Conditions